Privacy Policy

shield 1. Introduction

The Curtains & Fabric Studio (a division of Press XPress) takes your privacy seriously. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

perm_identity 2. Information We Collect

We may collect and process the following data about you:

• Identity & Contact Data: Your name, billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details and transaction history (processed securely through our payment providers; we do not store full card details on our servers).
• Project Data: Window measurements, design preferences, and photographs of your spaces provided during consultations.
• Technical Data: IP address, browser type, and operating system when you interact with our website.

analytics 3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your data to:

• Fulfil your bespoke orders, including manufacturing, delivery, and installation.
• Manage payments, fees, and charges.
• Communicate with you regarding appointments, fittings, or changes to our services.
• Respond to your enquiries and provide customer support.
• Improve our website, services, and customer experiences.

handshake 4. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted third parties strictly for the purposes of fulfilling our contract with you, such as:

• Sub-contracted specialist upholsterers or professional fitters working on our behalf.
• Secure payment gateways and processing providers.
• Delivery and courier services.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

update 5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or warranty reporting requirements. Typically, order information and measurements are kept for a period of 6 years to assist with future orders or warranty claims.

policy 6. Your Legal Rights

Under the GDPR, you have several rights concerning your personal data, including the right to:

• Request access to your personal data (a "data subject access request").
• Request correction of any incomplete or inaccurate data we hold about you.
• Request erasure of your personal data where there is no good reason for us continuing to process it.
• Object to processing of your personal data for direct marketing purposes.

contact_mail 7. Contacting Us

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details below:

• Data Protection Contact: The Manager
• Email: info@curtainsandfabric.ie
• Phone: 01 8200222
• Address: 8 Millbank Business Park, Strawberry Beds, Lucan K78 E1W3, Co. Dublin